Customer Service Center

Existing Auto Loan Customers

Already purchased your vehicle, and have an established loan with us? You can log in to your account to:

  • Make a payment
  • Check your account balance
  • Update your address

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Collections Department
collections@carfinance.com

Payments*

Pay by Check, Debit or Credit Card:

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Pay by Cash:
Western Union Quick Collect Code City: CarFinance CA
MoneyGram Receive Code: 8007

Mail Your Payment:
PO Box 660057
Dallas, TX 75266-0057

Overnight Payments
2975 Regent Blvd.
Lockbox 660057
Irving, TX 75063
*CarFinance does not accept postdated checks. All checks are processed on the day that they are received.

Customer Service

Car Finance Customer Service
P.O. Box 57053
Irvine, CA 92619
customerservice@carfinance.com

Already a customer? Need help with your existing account? Call us at (800) 900-5150

Questions about your application or the funding process? Call us at (888) 978-8573