Customer Service

Existing Auto Loan Customers

Already purchased your vehicle, and have an established loan with us? You can log in to your account to:

  • Make a payment
  • Check your account balance
  • Update your address



Pay by Check, Debit or Credit Card:


Pay by Cash:
Western Union Quick Collect Code City: CarFinance CA
MoneyGram Receive Code: 8007

Mail Your Payment:
PO Box 660057
Dallas, TX 75266-0057

Overnight Payments
2975 Regent Blvd.
Lockbox 660057
Irving, TX 75063
*CarFinance does not accept postdated checks. All checks are processed on the day that they are received.

Military Allotments

Click on the MAC-Ease Forms line on the left hand side. CarFinance is not listed on the credit list but in the box next to the Creditor Code type our 9 digit code which is 005400000 after entering our creditor code and clicking submit, the MAC Ease form will come up. The customer must complete the form online, following instructions online. Once finished they will have to print the form and fax it to the number that appears on the form. This takes care of the MAC portion of the process. This form will also have MAC’s banking information on it which they will need for the DFAS My Pay site to complete the military payroll portion of the process.

Customer Service

Car Finance Customer Service
P.O. Box 57053
Irvine, CA 92619
Already a customer? Need help with your existing account? Call us at (800) 900-5150
Questions about your application or the funding process? Call us at (855) 900-5150

Collections Department