We Value Your Privacy

Effective July 29, 2016

This is the CarFinance Capital LLC dba CarFinance Website Privacy Policy. CarFinance Capital LLC (“CarFinance”) values individual privacy and we want to give our website visitors the opportunity to know what information we collect about them and how we use it. If you have any questions about this Website Privacy Policy, you can write to us at 7525 Irvine Center Dr., Suite 250 Irvine, CA 92618, email us at LoanHelp@CarFinance.com, or you call us at (800) 900-5150.

Click here for CarFinance’s financial privacy statement: Privacy Policy

Agreement to policy

By using this website or interacting with a CarFinance advertisement or page or account on a third party website, you consent to this Website Privacy Policy, including your consent to our use and disclosure of information about you in the manner described below. Whenever we change this Website Privacy Policy, we will give notice by posting a revised policy on our website at https://carfinance.com/privacy-policy/. Check this Website Privacy Policy regularly to see if there have been any changes. Your continued use of this website after a revised Website Privacy Policy has been posted signifies your acceptance of the revised Website Privacy Policy.

Data We Collect and How We Use It

When you send us an email, submit an online credit application to us, or access your account online, we collect personally identifiable information, which may include, but is not limited to:

  • IP address of the device you use to connect to the internet
  • contact information (such as name, address, city, state and ZIP code and email address)
  • phone numbers (including mobile)
  • vehicle information (such as vehicle identification number (VIN), make, model, model year, selling dealer and date of purchase
  • date of birth
  • current residential information including mortgage or rent payments
  • income and employment information
  • social security number in whole or in part
  • vehicle options data (such as engine size, sun roof or power seats)
  • non-credit-related marketing profile information (such as when you plan to purchase the vehicle in which you’re interested)

The information CarFinance collects about you and/or your vehicle will be used:

  • to provide you products and services;
  • to respond to your inquiries and fulfill your requests;
  • to maintain customer relationships;
  • to send you marketing communications that we believe may be of interest to you;
  • to verify your identity and/or location in order to allow access to your account(s);
  • for business purposes, including data analysis, audits, developing and improving products and services, enhancing the website, identifying usage trends and determining the effectiveness of promotional campaigns;
  • for risk control, for fraud detection and prevention, to comply with laws and regulations, and to comply with other legal process and law enforcement requirements;
  • with our service providers; and
  • in accordance with your consent

If you are a CarFinance customer, we do not disclose personally identifiable information about you except as permitted by law and CarFinance’s Financial Privacy Policy. If you are a non-customer, we do not disclose personally identifiable information about you except as permitted by law.

Children’s Privacy

CarFinance’s website is intended for adult’s age 18 years and older. CarFinance does not knowingly collect personal information from children under the age of 13.

Cookies & Computer-Related Information

During normal website usage, CarFinance uses “cookies” on our website as described below. A cookie is used in website system administration to keep track of movement of an individual user from one screen to another. This information may be used by our staff to detect and resolve website problems and to assist with customer support. We do not collect any personally identifiable information about website visitors in this process.

Our web server automatically collects information from your computer and navigation patterns when you visit our website, including your Internet Protocol (IP) address, the computer’s operating system, the type of browser you use, and the specific web pages visited during your connection. We track information in accordance with the standards of your browser settings and will adhere to any ”do not track” selections you have made. We may also track data such as the total number of visits to our website and the number of visitors to each page of our website. CarFinance does not allow third parties to collect personally identifiable information about visitors’ online activities.

We may use this information, in aggregate form, for system maintenance and to better understand how our visitors use our website and services so that we can improve them. CarFinance may also share statistical or demographic information, in aggregate, form with third parties for marketing or research purposes. This aggregate data will not contain any information that personally identifies you.

How You Can Control and Update Data About You

We want to be sure that we keep only the most accurate and up-to-date information about you in our records. Therefore, whenever you believe that your contact information needs to be updated, you can email us at LoanHelp@CarFinance.com to correct or update your contact information.

You may choose at any time to remove your email addresses from the lists we use to send notices or updates by following the unsubscribe instructions in the emails we sent to you.

Other Internet websites you visit – including those linked from the CarFinance website – may have their own privacy policies or no policy at all. Other websites might use personal information differently than our policy permits. We strongly encourage you to review the privacy policies of any Site before providing any personal information.

Data Integrity and Security

We use state-of-the-art technology to keep any information you provide as secure as possible. The information you provide to CarFinance on our website is encrypted and protected with an encryption method called Secure Socket Layer (SSL). The SSL technology enables us to protect sensitive information including your name, address, telephone number, Social Security Number, and income information before it is transmitted over the internet. This ensures that no one will be able to read this information before it reaches our server.

We also have contractual privacy obligations with our vendors designed to ensure that personal data is protected from unauthorized access or disclosure. All CarFinance employees must abide by CarFinance’s Privacy Policy. Employees who violate our privacy policies are subject to disciplinary action, up to and including termination.

We have security measures in place at our physical facilities and on our Web server to protect against the loss, misuse, or alteration of information collected from affiliates, customers, and visitors.

Social Media Sites

CarFinance provides experiences on social media platforms including, but not limited to, Facebook® and Yelp® that enable online sharing and collaboration among registered users. Any content you post on official CarFinance managed social media pages, such as pictures, information, opinions, or any personal information that you make available to other participants on these social platforms, is subject to the Terms of Use and Privacy Policies of those respective platforms. Please refer to them to better understand your rights and obligations with regard to such content.